Reseñas y testimonios

Amazingly

<p>Guy was our guide and he was awesome!!! Well worth the money!!!!</p>

<p>This was a total disaster of a trip. We paid 370 CAD for 2 people for a beautiful trip on our last night at the Falls. The driver was late picking us up so we speed to the restaurant and had only 45 minutes to eat a pre-fix meal. The restaurant was Element at the Falls which had a spectacular view of the falls. Dinner was soup; salad; choice of entree chicken; mushroom ravioli; salmon or steak. I ordered the mushroom ravioli as did 3 others at my table you eat with others who booked the same itinerary everyone sent theirs back and ordered steak except me. It was ok certainly not great. My husband had the salmon and he said it was editable after removing the sauce that was on it. His mashed potatoes were uneatable due to an odd taste. We had to ask for extra bread since there wasn't even enough for everyone at the table to have even one piece each. We missed dessert and coffee due to the time restraint put on us but they put it in a to-go box. We took one bite and threw it in the trash. We proceed to the meeting spot for our tour guide and she was no where to be found but the van was there. We had to wait for her to arrive. When she did we zoomed off to catch the boat only to find out it had left the dock without us and 7 others in a van that was part of this trip as well. We were told we could stick around for an hour and go up to the illumination deck and change the lights. We opted not to stand around and wait and watch our ship sail without us. We decided to walk back to our hotel note transportation was included in this trip and find somewhere to grab dessert since we were both hungry still. We were told we were going to get refund; it didn't happen proactively so I called a few days later and was told they would only refund 33 66 for 2 people for missing the boat. I said that was unacceptable considering we paid 370 for everything. On the Elements at the Falls website the pre-fix menu is 32/person 66 for 2. In all fairness; I would pay 100 for 2 dinners and a ride to the restaurant. I would expect the booking company to reimburse the difference 270. This is now being reviewed by management. I will update this post with any further details but speaking with the office it appears I will only receive back 66. In all; I would not recommend this trip at all. You are better off eating somewhere different and buying a ticket yourself for the night cruise.</p>

My girlfriend and I had been to Niagara Falls yearly for a 3 day girls get away. This was the first time we decided to take a sightseeing tour and we were so happy that we did. Our guide picked us up at our hotel at the exact time they said they would. There was 6 of us on the tour so there was a one on one relationship with all involved. The minivan was clean; comfortable and our driver/guide was polite; knowledgable and accessible. We started at the Skylon; no waiting in line. It was very windy at the top but the views and photo ops were amazing. There is a gift shop at the top as well as more on the first floor. We then went to Journey behind the Falls which was exciting when you finally go to the look out point; but the lines were slow and it was stuffy in the tunnels. The Hornblower cruise was amazing. We were all given rain ponchos but we got so close to the Falls that it was impossible not to get wet. It was thrilling to be that close to the thundering Falls and definitely worth the price of the tour. Being on a tour we had up close parking to all the attractions. We continued in the van touring attractions and landmarks throughout the city. We were gone for 5 hours and it was definitely the only way to see the sights. Don't forget to tip the driver/guide; they are only part time .

Just got back from the tour - absolutely wonderful. As good a tour as we have had anywhere in the world. It is often said that the guide makes or breaks a tour - Jon was brilliant with his passion and knowledge of the city and his helpfulness throughout the day. 10/10 for value and enjoyment. all the great sights see; wonderful knowledge of the city espoused. Jon went to so much effort to ensure we got to experience his city in the most favourable light. Not often you get such an outstanding guide. Just the right amount of time at each venue; with not wait in lines. Nothing was too much trouble. Well run See Sights - great points of interest and well planned logistically.Cheers

Chris was great

<p>We didn't go to the Butterfly Conservative; which was listed as things we would do. I thought the guide seemed in a hurry...could have slowed down a bit as she drove by things she was pointing out.</p>

<p>Mike; our tour guide; was great. He was customer-focused; informative and dynamic. There was a lot of driving to the sites of Niagara Falls. The tour company should seriously consider investing in larger and more comfortable vans to enhance the tour experience.</p>

<p>Aside from a rocky start with the reservation we couldn't have asked for a better day in Toronto. Jon; our guide; was friendly; personable and in his words full of useless trivia about Toronto. Pre-booking this tour worked out great. Jon drove a small Mercedes van that comfortably sat the 8 guests in our group. He was able to park very close to each venue and before we left the van he'd share good information about what not to miss at each location. We had perfect weather and an added bonus of seeing the Canadian Snowbirds fly over the harbor while we were on the boat tour. CN Tower....very cool Casa Loma castle....really fascinating Harbor cruise...great way to see the city! Tour guide...top notch!</p>

This was our first visit to Niagra Falls and found this tour a great way to see the sights. Our guide; Chris; picked us up at our hotel in a mini van at the stated time. There were 3 couples total on the tour. We liked that he would take us to the different attraction; give us our ticket and time to meet back. It was nice being dropped close and not having to find and pay for parking. We were dropped at our hotel about 4 hours after being picked up. Well worth it.