Best of Toronto Small Group Tour

Where is the pickup location for this tour?

Your tour includes hotel pick up and drop off from accommodations in downtown Toronto. You’ll be picked up directly from your hotel. Guests can also confirm their exact pick up location (in downtown Toronto) after booking.

Will I be picked up from my hotel?

Yes, as long as your hotel is located in downtown Toronto. Hotels outside this area are not eligible for pick up on this tour.

Can you pick me up from the airport?

No, airport pick up is not available for this tour.

When will my pick up time be confirmed?

Your exact pick up time is confirmed 1–3 days before the tour via email or phone.

What if I don’t see the vehicle or guide at pick up time?

If you’re unable to locate your guide or vehicle, please contact us immediately using the emergency contact details provided in your confirmation email.

Does this tour operate year-round?

Yes, this tour operates year-round. However, some experiences are seasonal and may change depending on the time of year, e.g. Casa Loma replaces the Seasonal Harbor Cruise in winters.

What happens if an attraction is closed on the day of my tour?

If an attraction is unavailable, we either offer a partial refund or substitute it with something else depending on the situation. The Toronto Harbour Cruise (May–October) is replaced with a Casa Loma visit during winter. St. Lawrence Market is closed on Mondays and is replaced with a visit to the Distillery District.

Can tour times be changed after booking?

Tour time changes depend on availability and must be requested 24 hours in advance. Changes are not guaranteed..

How early should I book?

We recommend booking as early as possible especially during the peak season, weekends, and holidays, as seats tend to book quickly.

What is included in this tour?

This tour includes pick up and drop off at any location in Downtown Niagara Falls, Narrated driving tour of the Canadian side of Niagara Falls, Niagara City Cruises (May - Dec), Niagara Takes Flight (Jan - Apr), Niagara Helicopter Tour, Journey Behind the Falls, Skylon Tower k and Lunchl

Are attraction tickets included or do I need to buy them separately?

Tickets are included only for the attractions listed in the Includes section of the tour description. Tickets for any other attractions are not included.

What is included in this tour?

This tour includes hotel pick up and drop off from downtown Toronto; entry to the CN Tower (LookOut Level & Glass Floor); Toronto Harbour Cruise (seasonal) or Casa Loma visit (winter); free time at St. Lawrence Market; guided city drive past major Toronto landmarks; and a live English-speaking tour guide..

Is lunch included?

No, lunch and snacks are not included. You’ll have free time at St. Lawrence Market to purchase food if you wish.

Is this a driving tour or a walking tour?

This tour includes a mix of guided driving and short walking stops at key attractions.

How many people are on this tour?

This is a small-group tour with a maximum of 7 guests, ensuring a relaxed and personal experience.

What type of vehicle is used?

Transportation is provided in a comfortable, air-conditioned van suitable for small groups.

Is seating guaranteed?

Yes, all guests are guaranteed a seat in the vehicle.

Is this tour wheelchair accessible?

This tour is not recommended for guests with mobility challenges. Some attractions and walking portions may not be wheelchair accessible.

How will I recognize my guide?

Your guide will arrive at your hotel and will be easily identifiable. Full details are included in your confirmation email.

Will my guide contact me before the tour?

Yes, guides or our operations team may contact you before the tour to confirm your pick up location.

Who do I contact in case of an emergency?

Emergency contact details are provided in your confirmation email.

How do I know my booking is confirmed?

Once your booking is complete, you’ll receive a confirmation email with all tour details.

Can I tip the guide?

Tips are not included and are optional. If you wish to tip, you can do so directly on the day of the tour.

My payment shows as “processing.” Is my booking confirmed?

If your payment is still processing, confirmation may be delayed. Please contact us if you do not receive confirmation shortly after booking..

I booked through Viator or GetYourGuide. Do I still contact you?

Yes, we handle tour operations and pick up logistics. However, refunds or booking changes must be processed through the platform you booked with.