The short version
- Gift credit never expires and has no fees.
- A gift of one tour holds that tour at no extra cost when it is booked within 12 months of the purchase. After that it does not expire. It becomes gift credit for the amount paid.
- The buyer can have a full refund within 14 days if nothing has been used.
- To use a gift, go to our redeem page and enter the code, pick your tour and date, and the gift comes off the price at checkout. If you would rather we book it, send us a request and we confirm by email the same or next business day.
- If a booking does not go through, your gift is not charged. It may stay reserved for up to 30 minutes.
- We are an Ontario company, and these terms follow the law where you live.
Who sells these gifts
Gifts are sold by See Sight Tours (seesight-tours.com), based in Ontario, Canada. You can reach us from the contact page.
Gift credit
Gift credit is money toward See Sight Tours bookings. It is from CAD 25 or USD 25 up to 1,000 per gift. It has no expiry date and we charge no fees to hold or use it.
It is in Canadian or US dollars, and it is spent on bookings priced in the same currency. You can use it across as many bookings as you like. If a booking costs more than the gift, you pay the difference by card. If a credit gift is worth more than the booking, the rest stays on the gift.
Multi-day trips and getaways are quoted on request. You can ask us to put gift credit toward one when we quote it.
A gift of one tour
This gift is for one named day tour and the number of guests chosen at purchase, adults and children. It is priced from the tour's standard price in its own currency on the day of purchase, so it holds the tour for that party without a price rise.
It holds the tour at no extra cost when it is booked within 12 months of the purchase date. After that date it does not expire. It becomes gift credit for the amount paid, in the same currency, with no expiry and no fees, to spend on any booking priced in that currency.
If the tour is no longer offered, the recipient can choose another tour of equal value, or keep the amount as gift credit. The buyer can also ask for a refund.
Using a gift
Go to seesight-tours.com/gifts/redeem and enter your code. Pick your tour and date. Your gift comes off the price at checkout.
If a booking does not go through, your gift is not charged. It may stay reserved for up to 30 minutes.
A gift of one tour covers that tour for the guests it names. Used on a different tour or party, it counts as gift credit for the amount paid, and the rest stays on the gift.
Prefer us to book it for you? Send a request and we confirm by email the same or next business day. Dates depend on availability.
If you cancel a booking made with a gift, the tour's usual cancellation policy applies. Anything due back for the gift part goes back onto the gift, not to a card.
If we cancel
If we cancel a tour and cannot offer a date that works, the gift is restored in full. The buyer can ask for a refund instead.
Refunds for the buyer
Within 14 days of buying, and before any of the gift has been used, the buyer can ask for a full refund to the card they paid with. After that, the gift stays with the recipient, unless we cancel a tour or the law gives you more.
Cash value
Gifts are not exchanged for cash, except where the law says otherwise. Where you live decides which rule applies. If a balance is small enough that the law lets you ask for it in cash, we will pay it out. For example, in Quebec a balance of CAD 5 or less, in California a balance under USD 15, and in New York a balance under USD 5.
Contact us from the address on the gift and we will help.
Lost, stolen or shared codes
Treat the code like cash. Anyone who has the code can use the gift.
If you lose a code, contact us before it is used and show us the purchase. We will cancel it and send a new code at no charge. We cannot get back a gift that has already been used.
Changes to these terms
We may update these terms for future gifts. The terms you saw when you bought stay yours.
Contact us · info@seesight-tours.com · (888) 961-6584